Escalation and Resolution for all Carrier Services issues
Our team of experts will respond immediately to a report of a service issue and manage every step of the process from generating the service ticket with the carrier, to test and restoration of services. Splice's robust database stores all the detailed service information and reporting
Trouble Ticket Management
Carrier Audit Project Services
Service Inventory Management
Carrier Implementation Project Services
“Our customers are the heart of our business, and we know that we are at our best when we actively listen to their needs and understand their objectives. By doing so, we can deliver precisely what they need, when they need it and exceed their expectations every time.”
Kyle Jones
Splice, National Sales Director
Network and Server Infrastructure
Monitoring and Remediation
Help Desk and Desktop
Support Services
Efficient Set up and Removal of
End User Devices and Software
Consulting, Planning and Execution of the
most secure, scalable IT Environment
End User/Store Staff Support
for POS Issues
Nationwide and Global
Onsite IT Service
Escalation and Resolution for
all Carrier Services issues
Project Management of Critical IT
Environment Enhancement